Create better shopping experiences

Make buying easy by connecting touchpoints with personalized digital conversations.

Retail & E-Commerce Platform

Features

Everything you need to create seamless shopping experiences.

Live chat

Customers are automatically matched to the right agent, who has access to their purchase records and conversation history, making interactions personal and efficient.

Self-serve chatbot

Add AI-powered chatbots for always-on customer support and seamless transfers to live support for complex queries.

2-factor authentication

Automate OTP delivery to verify and secure customer identities.

World-class speed, quality and reliability

20%+

Revenue Increased

85%

Reduction in support

160M+

Recipients

5000+

Customers

8x

Increased ROI

90%

Of customer inquiries resolved

20%

Reduction in abandoned carts

3x

Support efficiency

Use Cases

Discover how retail brands can drive engagement and revenue.

Recover lost sales with automated reminders and personalized incentives sent via WhatsApp or SMS to bring customers back to complete their purchase.

Guide customers through product discovery, recommendations, and purchases with conversational commerce on their preferred channels.

Drive higher conversions with targeted, personalized campaigns across WhatsApp, SMS, and Messenger that reach customers at the right moment.

Turn social ad clicks into real-time conversations on Messenger and WhatsApp, capturing leads and driving sales instantly.

Our channels

SMS

90% of text messages are read within three minutes, keep your customers in the loop with SMS alerts and campaigns.

Explore SMS

WhatsApp

Send notifications, customer service messages and essential information and get instant feedback on WhatsApp.

Explore WhatsApp

Webchat

Qualify leads, drive consideration, close sales, provide support, and have one-to-one conversations with your customers at scale.

Explore Webchat

Messenger

Automate inbound Messenger conversations to drive sales and provide customer support.

Explore Messenger

Push Notifications

Send visible, relevant, and timely mobile Push Notifications to increase in-app engagements.

Explore Push Notifications

Voice

Give your brand a voice with meaningful and contextual Voice interactions with global connectivity.

Explore Voice

Ready to Transform Your Shopping Experience?

Launch campaigns, automate journeys, and grow conversations in minutes.